FAQs

1. Do you ship worldwide?

Yes! We proudly offer free worldwide shipping on all orders, no matter where you live.

2. How long will my order take to arrive?

Orders are processed within 1–3 business days. Delivery typically takes 7–15 business days, depending on your location. Some regions may take longer due to customs or local postal delays.

3. How can I track my order?

Once your order is shipped, you’ll receive an email with a tracking number so you can follow your package every step of the way.

4. What if my item arrives damaged or incorrect?

If your item is defective, damaged, or incorrect, please contact us through our Contact Us page with your order details and we’ll arrange a replacement or refund.

5. Can I return or exchange a product?

Yes. We offer a 14-day hassle-free return policy. Items must be unused, in original packaging, and in the same condition you received them. For exchanges or returns, just reach out to us through our Contact Us page.

6. Are there any additional fees like customs or duties?

Standard shipping is always free, but customs fees, import duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.

7. What payment methods do you accept?

We accept all major credit and debit cards, as well as secure payment methods available at checkout.

8. How do I contact customer support?

You can easily reach us through our Contact us page, and our support team will respond as quickly as possible.